Information for agencies

My Money Steps has been developed to work with existing debt advice services helping people manage their debts.  My Money Steps provides an online channel for accessing free, confidential and impartial money advice, helping to ease pressure on advice agencies and freeing them up to advise those most in need of face-to-face support or telephone advice. It covers advice for people living in England, Wales and Scotland.

This page provides an overview of how My Money Steps works and how it can assist your clients. In this section you can also download posters, leaflets and guides and find out more about how to link to My Money Steps from your website.

Expert advice

My Money Steps is unique in using 100s of rules and calculations that sit behind the software. This ensures that it provides tailored and personalised debt advice. The money advice content has been developed by debt advice specialists at National Debtline and Business Debtline, ensuring that advice is accurate and up-to-date.

Helping your clients

My Money Steps can be used with your clients and can help them in the following ways:

  • Supporting people who want to start taking steps to get back in control of their finances, as well as helping people who have had debt advice and would like further ongoing support with longer-term money management;

  • Offering quick and convenient round-the-clock access to advice for people who like to get their information online. It delivers advice in a straightforward format, which means that it should only take around 15 minutes to complete before a personalised action plan is produced;
  • Providing your clients with a complete picture of their individual circumstances along with a Common Financial Statement style budget; and

  • Creating an individual, confidential and secure account for every client which means that they can return to the site as often as they need to. 

Click here if you would like more information about how you can use My Money Steps within your agency.

Alternatively for more information, please contact us at